Shipping

Shipping
      Expected delivery timeframes
      Shipping Costs (US)
           Expedited Shipping Costs
      International Shipping


Shipping:

NOTE ON HOLIDAY SHIPPING:

Please be aware that all CHLOE NOEL, ZUCA, TWIZZLE, JERRY'S, SHARENE, and most MONDOR items will not be available for EXPEDITED shipping as these items either only ship GROUND or need to be special ordered. We can not guarantee Christmas Delivery of these items.

Most* orders ship within 48 hours. This means that most* orders are packaged and handed off to UPS or USPS within 48 hours. Delivery times are in addition to the 48 hour shipping guideline. We ship Monday through Friday, once daily at about 4pm Eastern Time. UPS does not make Saturday or Sunday pick-ups. Orders will ship within 48 hours from the beginning of the next business day. Orders placed after 12pm (noon) Friday will ship within 48 hours from the beginning of business on Monday.

Incorrect information such as billing address or an option not selected for an item will cause your order to be delayed and placed on temporary hold status until information is corrected.

DUE TO OUR ORDERING PROCESS BEING AUTOMATED, ORDERS CAN NOT BE CHANGED OR CANCELED ONCE SUBMITTED UNLESS ITEMS ARE NO LONGER AVAILABLE.

*Some orders require additional time to ship. Special orders will ship as soon as we receive them, expected timeframes are usually listed in the product information. Skates that require sharpening will need one additional day for shipment. If your item is back-ordered we will notify you, and your item will ship as soon as stock is replenished.

We ship USPS Priority Mail, UPS ground, or FEDEX Ground at the ground rate unless requested otherwise. Many items are drop shipped from manufacturers or distributors as many skating products are custom manufactured or built to order.


Due to previous delivery complications and credit card fraud liability, we have discontinued shipping to non-permanent addresses such as HOTELS or MOTELS.

Inventory and Delivery Time:

We ship from our own facility in Delaware as well as from eight regional distribution facilities and directly from several manufacturers. This flexible distribution method helps us to speed delivery to you as well as to provide a very wide array of merchandise as well as the ability to custom produce almost any type of skate with exactly the components you desire. From time to time, we may automatically substitute an upgraded product or component if the exact item requested is discontinued. We try to work closely with our suppliers to ensure you receive what you order.

If you have any questions regarding the availability of a product, please e-mail us. We try to respond no later than the end of the next business day, except during peak season and the holidays.

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Ground shipping and handling to Continental United States as follows:

AmountShipping Charge
$0 to $14.99$2.95
$15.00 to $22.99$4.95
$23.00 to $29.99$5.95
$30.00 to $49.99$9.95
$50.00 to $99.99$14.95
$100.00 to $118.99$16.95
$119 and aboveFREE


No additional shipping is charged on back orders. Ground shipping is free for orders of $300 or more. in the Continental US (see below for orders outside the Continental US.)

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Expedited shipping is charged as follows:

MethodShipping Charge
Next Day Air (AL,CT,DE,DC,FL,GA,IN,KY,ME,MD,MA,MI,NH,NJ,NY,NC,OH,PA,RI,SC,TN,VT,VA,WV)$79
Next Day Air (AR,IL,IA,KS,LA,MN,MS,MO,NE,ND,OK,SD,TX,WI) $99
Next Day Air (AZ,CA,CO,ID,MT,NV,NM,OR,UT,WA,WY) $109
2nd Day Air (AL,CT,DE,DC,FL,GA,IN,KY,ME,MD,MA,MI,NH,NJ,NY,NC,OH,PA,RI,SC,TN,VT,VA,WV)$49
2nd Day Air (AR,IL,IA,KS,LA,MN,MS,MO,NE,ND,OK,SD,TX,WI) $69
2nd Day Air (AZ,CA,CO,ID,MT,NV,NM,OR,UT,WA,WY) $79


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Shipping of heavy or bulky items such as hockey pads and luggage or multiple pairs of skates may require a shipping surcharge. Occasionally, multiple products must be shipped from several locations and this can also result in excess shipping charges. We will email you with an estimate of surcharges and you will have an opportunity to cancel your order at that time with no penalty.

Foreign Orders:

All Foreign, non-US, Canadian, APO, FPO, Alaska, Hawaii, and US Possessions are subject to additional shipping and handling charges or custom fees regardless of order size. Shipping charges for AK and HI are calculated at the time your order is submitted. For Foreign Orders, US possessions, or heavy and bulky orders, we will email you with an estimate of shipping charges after your order is submitted so that you will have an opportunity to cancel your order at that time with no penalty. After shipping cost approval, any Refused shipments will still be charged actual outbound shipping charges and any costs incurred by Skatebuys for return shipment. Refused items, except with our express written authorization, are subject to 20% restock charge. (See below for more foreign order information)

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All other non-US orders will take a minimum of two weeks to be delivered, regardless of shipping method. It takes time to complete the extra paperwork, consolidate the order, and merchandise is frequently delayed at customs. We will only ship using insurable methods. If you are willing to pay for the cost of ups, air mail or express mail shipping, we will be happy to ship using that method. Payment of all fees, duties, brokerage fees, taxes etc. are the responsibility of the customer in the country of receipt. Refused packages due to non-payment of these fees will result in the customer being charged the initial cost of shipping and any costs, including shipping and fees incurred by Skatebuys to retrieve the merchandise and a 20% restocking fee.

We cannot guarantee delivery date due to any delays in transit time or customs.
We reserve the right to refuse shipping to countries not listed on our shipping list. If you do not see your country listed, please e-mail us Because of fraud problems, we must limit our shipping policies. Orders from non-US cutomers will be fulfilled without question if payment is made using PayPal. Please e-mail us with your request.

Please contact us at if you do not receive your order within 4 weeks.